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Privacy Policy

We take the privacy of your information very seriously and we understand that making online reservations is based on trust. This policy explains how and for what purposes we use the information collected about you via our website. Please read this privacy policy carefully. By using Tropolino.com website and services we offer through it, you agree to be bound by this policy regarding your personal information collected through this website.
If you have any queries about the policy, please contact us by email at info@tropolino.com and we will do our best to answer your questions.

Your personal information

We may collect, store and use the following kinds of personal information:
  • information that you provide by filling in any reservation forms or other forms on our website including your name, address, date of birth, email addresses, telephone numbers, credit card details, special requests and smoking preferences;
  •  information about your computer and about your visits to and use of this website including your IP address, geographical location, browser/platform type and version, Internet Service Provider (ISP) and (for users of our service through a mobile device) Unique Device Identifier, operating system, referral source/exit pages, length of visit, page views, website navigation, date/time stamp information and details like the number and location of (mouse) clicks on a given page, mouse movements, scrolling activity and the (search) words you use and the text you type while being on and using our website;
  • information that you provide to us for the purpose of registering with us;
  •  information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters;
  • any other information that you choose to send to us.
If you provide any information to us about any person other than yourself, you must ensure that they understand how their information will be used and that you are authorised to disclose it to us, and consent its use on their behalf, before doing so.

Cookies

We will use the cookies, which will be stored on your browser, for such purposes as to keep track of pages when you navigate the website. We will use the cookies for such purposes as to enable our website to recognize you when you visit or to remember your favorite hotels.
A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
Most browsers allow you to reject all cookies, while some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking "Tools", "Internet Options", "Privacy", and selecting "Block all cookies". Blocking all cookies will, however, have a negative impact upon the usability and enriched navigation experience on many websites, including this one.

Use of information

We will only use information for the following purposes:
  • processing your reservation;
  • sending you information about our products and services through our newsletter;
  • marketing analysis and improving usability of this website;
  • obtaining your reviews or comments on the services we provide and accommodation suppliers which we advertise;

Disclosure

We may disclose information which we have about you to any of our employees, officers, agents, suppliers, partners or subcontractors but as far as reasonably necessary for the purposes set out in this privacy. Please note we must disclose information about you to the relevant suppliers of your travel arrangements.
Additionally, we may disclose your personal information:
  • if we are required to do so by law;
  • in connection with any legal proceedings or prospective legal proceedings;
  • in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention);
  • to the purchaser (or prospective purchaser) of any business or asset which we are selling;
Except as provided in this privacy policy, we will not provide under any other circumstances, your information to third parties. You expressly agree to such disclosures of personal information.

Security of your data

We have implemented policies to safeguard your data from unauthorized access and improper use. We use secure server software (128 bit SSL) to encrypt any credit card information you have given before it is sent to us.