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Your feedback

Your opinion regarding our site and accommodation offer is very important for us.

Please don't hesitate to email us your comments to: feedback@tropolino.com

General info

If you would like more information regarding our company or our website: info@tropolino.com

Customer support

If you have questions about our website (finding a hotel, making a booking, cancellations), please check first our FAQ If you don't find an answer there, please contact us: help@tropolino.com

Reservations inquiries

To check the availability of a hotel, please use the "Search" feature on our website, which can be found on any page, on the upper left corner.
For any questions regarding existent reservations, please send us an email: reservations@tropolino.com Very important is to specify in your email subject what is the reservation ID.
Please note that we don't answer over the phone for any questions regarding availability and reservations.
For hotels
If you are the owner or representative of a hotel or any other accommodation unit, and you would like to join our network, please use this page to read about what we offer. If you are still interested, please complete the online form or contact us at hotel.registration@tropolino.com
Marketing and press
For enquiries relating to PR, online and offline marketing opportunities (ie: copies of press releases, high resolution pictures or to discuss featuring Tropolino.com in your publication), please email us at pr@tropolino.com with details of your proposal and a short description of your publication/organization.
Bookings on Tropolino.com
For your existing bookings on Tropolino.com, please use our online tools: "My booking" and "My account", for cancellation, resending a confirmation or sending additional special requests to the chosen hotel.
Tropolino.com
4-6 Academiei Street
Bucharest
Tel: +4 021 314 7551
Monday to Friday: 08:00 - 18:00 (GMT) / 03:00 - 13:00 (EST)